Chimney Safety Institute of America (CSIA)
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csia TRADEMARK AND ETHICS COMPLAINTS

CSIA Ethics Complaint

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Does the individual currently hold a valid certification with CSIA and you believe they violated the CSIA Code of Ethics? 
CSIA Certified Chimney Sweeps and CSIA Certified Dryer Exhaust Technicians agree to abide by the CSIA Code of Ethics. If you believe that a Certified Sweep or Certified Dryer Exhaust Technician has violated the Code of Ethics, there is a procedure in place to address such issues and potentially revoke certification status. Please note that the CSIA cannot affect or otherwise influence pricing issues. CSIA also encourages you to contact your local Better Business Bureau or State Department of Consumer Affairs/Protection.
File a CSIA Ethics complaint

CSIA Trademark Complaint

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Is the individual NOT a current credential holder and is using the CSIA Trademark or claiming certification with CSIA? Does the company in question claim they have CSIA certified technicians, but they do not? 
As the CSIA Certified Chimney Sweep and CSIA Certified Dryer Exhaust Technician trademarks continue to gain value, it has become more common for those who do not hold the credentials to hold themselves out as certified. If you find that a non-certified person is using our trademark, please let us know so that we can continue to protect our trademarks.

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file a csia trademark complaint
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  • Homeowner Resources
    • Chimney Safety Week
    • Community Resources
    • How to Hire a Chimney Sweep >
      • Multiple Estimates - Now What?
      • About Chimney Inspections
    • Why CSIA Credentials are the Industry Standard >
      • How do Chimneys Work? Design & Function of Chimneys.
    • About Your Chimney & Venting System >
      • Anatomy of Your Fireplace
      • Chimney Liners
      • Chimney Safety Overview
      • Gas Appliances
      • Oil-fired Appliances
      • Water & Your Masonry Chimney
    • The Facts About Chimney Fires
    • Properly Storing & Burning Wood >
      • How to Select Firewood
      • How to Build a Top-Down Burn
      • Installing Woodstoves and Inserts
      • Handling Wood Ash
    • Clothes Dryer Safety
    • Chimney Swifts
    • FAQ
  • Get Certified
    • CSIA National Training Academy
    • CSIA Certified Chimney Sweep
    • CSIA Certified Dryer Exhaust Technician
    • CSIA Certified Chimney Specialist
    • CSIA Master Chimney Sweep
    • Renew Your Credential
    • CSIA Exam Administration
    • Accepted Exam Proctors
    • Proctor Free
  • Education
    • Pandemic Special
    • CSIA Event Calendar
    • Class Schedule
    • In-Person Training >
      • CSIA 4-Day Workshops
      • Chimney Documentation to Reduce Liability & Increase Profits
      • Installing and Troubleshooting Gas Hearth Appliances
      • Chimney Science
      • Masonry Repair for Chimney Professionals
      • Rope Access and Safety
    • CSIA eLearning >
      • Subscription
      • À La Carte
      • Online Chimney Physics
      • Lining Masonry Chimneys with Stainless Steel
      • Certified Chimney Sweep® CVE Online Review - NEW
      • Certified Dryer Exhaust Technician® Online Review
    • CSIA ROADSHOW
    • Apply for CEUs
    • Military Benefits
    • Instructors
  • Partner with Us
    • CSIA Accepted Products >
      • ChimFex Fire Suppressant
      • CSL Creosote Sweeping Log
      • Duraflame Firelogs
      • Duct Cleaners Supply
      • National Chimney
      • SaverSystems
    • CSIA Access
    • Donor Recognition
    • Sweep Away Cancer
  • Sweep Shop
  • About
    • Mission & Leadership
    • Blog
    • MEDIA INQUIRIES >
      • Annual Chimney Fire and Carbon Monoxide Statistics
      • News
      • CSIA Video Library
      • White Papers
    • Contact
    • Sweeps Week
    • Preferred Hotels
    • Affiliates & Resources
    • Refund Policy
    • Trademarks & Ethics Processes
  • CCS & CDET Login