CSIA Trademark Use Guidelines
The CSIA trademarks mean something. They give homeowners peace of mind that when they hire a chimney and venting pro, they’ll be taken care of. That’s why, on November 17, 2001, the CSIA Board of Directors approved changes in the CSIA-Certified Chimney Sweep®, CSIA-Certified Chimney Specialist®, CSIA Master Chimney Sweep®, and CSIA-Certified Dryer Exhaust Technician (C-DET)® trademark use policy.
The previous trademark use policy required that the company owner be a CSIA-Certified Chimney Sweep®, CSIA-Certified Chimney Specialist®, CSIA Master Chimney Sweep®, or CSIA-Certified Dryer Exhaust Technician (C-DET)® to use the trademarks in display ads and promotional materials. The new policy requires that companies who use the trademarks have at least one certified individual on the job site performing or supervising the sweeping and/or inspection.
The goal of the change is to reassure homeowners and ensure that they get the level of service and expertise they deserve and expect when they see the CSIA trademarks.
Display the certification marks with pride. Use them correctly. You’ve earned it.
CSIA-Certified Chimney Sweep®
CSIA-Certified Chimney Specialist®
CSIA-Certified Dryer Exhaust Technician®
CSIA Master Chimney Sweep®
Who May Use the Logos?
Sole Operator – Individuals who maintain a sole proprietorship, are currently a CSIA-Certified Chimney Sweep®, CSIA-Certified Dryer Exhaust Technician®, CSIA-Certified Chimney Specialist®, or CSIA Master Chimney Sweep®, have no other employees, and have signed the CSIA Code of Ethics are granted a royalty-free limited license to use the CSIA Certification Mark they have earned.
Partnership – Companies organized as a partnership are granted a royalty-free limited license to use the appropriate and earned CSIA Certification Mark, provided that the partner performing the sweeping and/or inspection is currently a CSIA-Certified Chimney Sweep®, CSIA- Certified Dryer Exhaust Technician®, CSIA-Certified Chimney Specialist®, or CSIA Master Chimney Sweep®, and has signed the CSIA Code of Ethics.
Multiple Employee Company – Companies with multiple service technicians are granted a royalty-free limited license to use the appropriate and earned CSIA Certification Mark, provided that at least one individual who is currently a CSIA-Certified Chimney Sweep®, CSIA- Certified Dryer Exhaust Technician®, CSIA-Certified Chimney Specialist®, or CSIA Master Chimney Sweep®, and has signed the CSIA Code of Ethics is on the job site performing/supervising the sweeping and/or inspection. If a work order or equivalent document is provided to the customer, the CSIA-Certified technician must sign the document and clearly print his/her certification number next to the signature.
Are There Any Limitations on Use of the Certification Marks?
The certification marks may be used on company stationery, advertising and marketing materials, business vehicles, business signs, publications, business forms, shipping materials, or in similar activities for business purposes only. They may also be posted on your company’s website.
- CSIA does not authorize use of the certification marks in connection with any services apart from the services the individual is CSIA- certified in.
- Nor does CSIA authorize use of the certification marks to promote or identify any product, including use of the certification marks on any product packaging, product labeling, product advertising, or product promotional materials, without written authorization from CSIA.
- You may not use the certification marks as your business trademark or incorporate it into your business trademark.
Expiration: If certification expires, the certification marks and any reference to certification must be removed from any and all promotional materials, including but not limited to advertising, letterheads, business cards, company flyers, vehicles, and company websites, within 30 days of expiration.
Revocation: If certification is revoked, the certification marks and any reference to certification must be removed from any and all promotional materials, including but not limited to advertising, letterheads, business cards, company flyers, vehicles, and company websites, within three days of revocation.
Can I Make Any Changes or Alterations to the Certification Marks?
No. The certification marks must be used exactly as they appear and cannot be changed or altered, other than to be enlarged or reduced in overall size. The certification marks must always be used in their complete form, without the addition of any words or punctuation.
Are There Any Size or Color Restrictions?
There are no color restrictions, so long as the certification marks remain easily identifiable. The certification marks may not be the dominant or largest element in your promotional materials and may not be larger than your company name or trademark. The certification marks may not occupy more than 10% of the total advertising space on advertising, letterheads, business cards, etc. When the certification marks are used, they must be accompanied by the ® registration symbol.
Are There Any Other Conditions?
At all times, CSIA-Certified Sweeps®, CSIA-Certified Chimney Specialists®, CSIA Master Chimney Sweeps®, and C-DETs® agree to maintain quality standards as prescribed in the CSIA Code of Ethics when using the certification marks. CSIA reserves the right to inspect and give final approval to the reproduction and the way the certification marks are reproduced or displayed.
Upon request, CSIA-Certified Sweeps®, CSIA-Certified Chimney Specialists®, CSIA Master Chimney Sweeps®, and C-DETs® using the certification marks agree to provide CSIA with representative copies of all materials bearing the certification marks, and to abide by the decision of CSIA with respect to approval of the use of the certification marks in advertising and corporate literature.
Who Can I Contact If I Have Additional Questions?
If you have questions about the correct use of the certification marks, write or call CSIA:
2155 Commercial Dr.
Plainfield, IN 46168
Can I File a Trademark Violation Complaint?
Is the individual NOT a current credential holder and using the CSIA Trademark or claiming certification with CSIA? Does the company in question claim they have CSIA-certified technicians, but they do not? File a CSIA trademark complaint.
As the CSIA Certification trademarks continue to gain value, it has become more common for those who do not hold the credentials to present themselves as certified. If you find that a non-certified person is using our trademark, please let us know so that we can continue to protect our trademarks.
Note: Does the company have current CSIA-certified technicians but you believe they have violated the CSIA Code of Ethics? Please file a Code of Ethics complaint, found right here.
How Do I File a Trademark Violation Complaint?
Step 1 – Complainant must complete a Trademark Violation Complaint Form. The form must be completed and submitted by mail, fax, or email to:
2155 Commercial Dr.
Plainfield, IN 46168
The completed form must include:
- the name, company name, address, and phone number of the alleged violator
- the name, company name (if applicable), address, phone number, and email address of the complainant (for office use only; the complainant’s name and information will not be shared with the accused violator)
- dated proof of violation (this includes ads, invoices, flyers, etc.)
Step 2 – The staff will review the case to determine if the complaint is valid. Complainants are notified if their complaint is determined to be frivolous.
Step 3 – A trademark violation letter, along with a copy of recent trademark litigation order, is mailed to the violator via UPS (signature required).
Step 4 – Possible outcomes:
- No response is received from the alleged violator within 20 days OR if UPS fails to deliver the letter to the violator: CSIA staff will attempt to secure the correct address through the complainant’s assistance, and another letter will then be mailed to the violator via UPS (signature required). If there is still no response, CSIA staff will try to reach the violator by telephone and/or email. After attempts are made to reach the violator by telephone and/or email, legal counsel will send a cease-and-desist letter to the violator via FedEx. If there is no response after the letter from legal is sent, the violator may be restricted for a period of two years. The violator may request Trademark Violation Review. The complainant will be notified of the final status of the complaint.
- The alleged violator signs the C&D letter sent to them and sends it back to the CSIA office. If the violator states they will cease and desist, the complainant is advised to monitor the situation for future violations.
- The violator responds to the initial letter with a request to comply through certification or renewal. If the violator never certified or certification has lapsed over twelve months, the violator will be fined and restricted for a period of two years. If the violator has been certified in the past twelve months, they will be given a specific time period to come into compliance or will be required to sign a cease-and-desist and remove the trademark from all advertising.
If the violator’s previous certification has expired:
- If the previous certification expired recently, then the violator’s request for compliance through renewal may be granted.
- If the previous certification has lapsed for an extended period of time, request for compliance through renewal may be denied.
- In either case, the violator may request review by CSIA’s Board of Directors.
Updated: 9/1/2009, 11/29/2017, 10/1/2021, 10/27/2022, 11/30/2022
The CSIA Trademark Use Guidelines govern use of the CERTIFIED CHIMNEY SWEEP CHIMNEY SAFETY INSTITUTE OF AMERICA® certification mark (“CCS Logo”) and the CSIA MASTER CHIMNEY SWEEP CHIMNEY SAFETY INSTITUTE OF AMERICA® certification mark (“MCS Logo”) displayed below (the “Certification Marks”).
The certification marks are owned by the Chimney Safety Institute of America, Inc. (“CSIA”) and registered with the U.S. Patent and Trademark Office. CSIA sponsors the CERTIFIED CHIMNEY SWEEP® and CSIA MASTER CHIMNEY SWEEP® certification programs. The certification marks were developed specifically for these programs and are a symbol of your professionalism, understanding of, and dedication to your industry.